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AI voice agent · UK appointment businesses

The phone rings. Voicera picks up.

An AI voice agent that answers the calls you can't, has a proper conversation with the caller, and books the appointment straight into your diary.

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See how a call goes — scroll ↓

The missed call

You can't answer the phone with your hands full.

Up a ladder. Mid-treatment. Halfway through a fade. Showing a house. The phone rings, it goes to voicemail — and plenty of callers don't leave a message. They just ring the next name on the list.

01 — RING

It picks up when you can't.

Busy day, after hours, or you're with a customer — Voicera answers your calls so nobody hits voicemail. You set when it steps in.

02 — TALK

A proper conversation, not a phone menu.

It asks the questions you'd ask, answers the common ones from what you've told it, and is upfront that it's an AI assistant.

Example call

  1. Caller — Hi, my fuse box keeps tripping. Can someone come out?
  2. Voicera — Sorry to hear that. I'm the AI assistant for Dan's Electrical — Dan's on a job, but I can book you in. Is it every time, or when something's switched on?
  3. Caller — When the kettle's on, mostly.
  4. Voicera — Got it. Dan has Thursday at 10:30 or Friday at 2. Which suits?

03 — BOOKED

Straight into your diary.

It checks your real availability and books the slot while the caller's still on the line. They get an appointment. You get the details.

Thu 10:30 · Fuse board check Booked by Voicera during the call

Example call and business are illustrative.

Who it's for

Built for businesses that run on appointments.

Trades

Plumbers, electricians, roofers — the calls come in while you're on the tools.

Dental practices

Keep the front desk with the patients in front of them, not on hold.

Aesthetics clinics

Mid-treatment is no time to pick up. Enquiries still get booked.

Salons & barbers

Scissors in one hand, phone ringing. Let Voicera fill the gap in the book.

Estate agents

Viewing requests answered and booked while you're out showing a house.

What it does

Your receptionist for the calls you'd otherwise miss.

/ ANSWER

Answers inbound calls

Picks up on your business line 24/7 — evenings, weekends, or the middle of a job.

/ BOOK

Books into your diary

Checks real availability and books the appointment on the call, so there's no back-and-forth later.

/ TEXT BACK

Texts back missed callers

If a call does slip through, the caller gets a text within seconds — so they don't just ring the next business on the list.

/ REMIND

Reminder & follow-up calls

Outbound calls to your existing customers for reminders and follow-ups — in a natural voice, not a robot.

/ HAND OFF

Passes on what matters

When a caller needs you personally, it takes the details and passes you a clear summary.

/ DONE FOR YOU

Set up around you

We build it on your calendar and your rules. You don't need to touch any tech.

Getting started

From first chat to answering calls.

  1. Tell us how you work

    Your services, your hours, the questions you always ask, and when you want Voicera to step in.

  2. We build your agent

    We set it up on your diary and write how it greets, qualifies and books your callers.

  3. Test it yourself

    Ring it, try to trip it up, and tell us what to change before a customer hears it.

  4. Go live

    Switch it on for your calls and watch bookings land in the diary.

Straight answers

AI on your phone line, done properly.

Your callers are your customers. Voicera is set up to treat them that way.

  • It says it's an AI assistant.No pretending to be a person. Callers know who they're talking to.

  • It sticks to what you've told it.It won't give advice it shouldn't — anything outside its brief gets passed to you.

  • It books by your rules.Your hours, your services, your gaps — not whatever slot happens to be free.

FAQ

Questions owners ask us.

Will callers know they're talking to an AI?

Yes. Voicera introduces itself as your AI assistant. Most callers just want to get booked in — and it does that without making them wait.

What happens if it can't answer something?

It takes the caller's details and what they need, and passes you a summary so you can get back to them.

Do I have to change my phone number?

We set Voicera up around how you take calls now. Talk to us and we'll walk you through the options for your line.

Will it work with my booking system?

Voicera books into a diary we set up and manage with you. If you already use another system, ask us — we'll tell you honestly whether it fits.

How much does it cost?

It depends on your call volume and what you need it to do. Call or email and we'll give you a straight price.

Talk to us

Stop sending customers to voicemail.

Give us a ring or drop us an email. We'll show you how Voicera would handle your calls.

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Liverpool, UK